POWERED BY PLANNING CENTER
Online Giving
Schedule regular giving, make adjustments to your giving schedules, make a one-time gift and more!
GIVE NOW MY GIVING
Groups
Find a group to join or view your current groups. Send a group email, get contact information and more!
FIND A GROUP MY GROUPS
Registrations
See your past and current event registrations or register for an event or class.
EVENTS MY REGISTRATIONS
Download Church Center to easily give, find and manage your groups, register for events and more!
How-To Videos
Frequently Asked Questions
How do I know if I have an account?

If you had an account with FBC Connections, most of your account information has been moved over to Church Center already, so you should be able to get going without much set up. Just click on my giving, my groups or my registrations, enter your email address and Church Center will then send you an email with a login link. Click the link in the email and you’re logged in and can get started!

I can't remember my password, what do I do?

In Church Center, there are no passwords to remember. Instead, when you want to login, you’ll just enter your email address and Church Center will email you a login link that can only be used once and expires in 30 minutes. This is even more secure than a password because only you have access to your email.

Logging in without a password!? How could that be secure?

Planning Center (the software that powers Church Center) uses secure one-time login links sent to your email address instead of passwords. This is secure because only you have access to your emails, and each email link is only active for 30 minutes.

Is there a directory?

No, due to technology limitations and privacy concerns we do not currently have an online directory. 

Are the app and the website the same thing?

The app and the website have some visual differences, but they are the same system and have almost all of the same functionality. It is a cloud-based database, so if you do anything in the app, it automatically syncs with the web and vice versa. 

The app does a few key things that are not currently available on the web: Checkin your children to Sunday School, and update your Church Center profile information.

Why would I download the app?

The app makes it easier to checkin your children to Sunday School, give, view groups and manage registrations on a mobile device. It also allows you to easily make changes to your contact information and profile details as well as add a profile photo to your Church Center account, which helps church staff, elders, and leaders to connect names with faces as they manage the details of ministry in Church Center.

How do I add a profile picture to my Church Center account?

Currently, the only way to add a profile picture to your account is to download the Church Center mobile app for iOS or Android and edit your profile there. If you do not have a mobile device and cannot upload a photo that way but would still like to add one, you can contact the office at 509.326.9455 or info@fbchurch.org and we can add a photo for you.

Why can't I complete my registration?

Church Center no longer supports Internet Explorer so if you are using Internet Explorer some functionality in Church Center may not work—the registration process is a common place where this causes problems. Try using a browser like Chrome or Safari, ideally updated to the latest versions.

I registered for an event but now I can't go. Can I get a refund?

Yes! Call the church office at 509.326.9455 and ask for Lana to cancel a registration and receive a refund.

I found some incorrect information in Church Center, what should I do?

• If the incorrect information is yours, (your phone number, email, etc.) you can update it yourself in the app by clicking on the profile icon in the top right corner and then clicking on your name to edit your profile or on the web by clicking on my giving, my registrations or my groups.

• If the incorrect information is about your Growth Group, you can notify your Growth Group leader and they can update it.

• If the incorrect information is anything else, please contact the office at 509.326.9455 or info@fbchurch.org and notify us about the incorrect information so we can fix it.